PRIVACY POLICY

Effective Date: January 13, 2026

1. Introduction

PureLux Bio LLC (“PureLux Bio,” “Company,” “we,” “us,” or “our”) is committed to protecting your personal information and maintaining transparency regarding how data is collected, used, and safeguarded.

This Privacy Policy applies to all users of www.pureluxbio.com (the “Site”) and governs the collection and use of personal information in connection with your access to the Site, account registration, and purchase of products.

By accessing or using the Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information necessary to operate our business, fulfill orders, maintain security, and improve performance.

Personal Information

When you interact with our Site, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address

Transaction Information

Order history
Purchase details
Payment method (processed securely through third-party providers)

Note: PureLux Bio does not store full payment card information.

Technical and Usage Data

We may automatically collect:

IP address
Browser type
Device identifiers
Pages visited and site activity
Cookies and tracking data

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Order processing and fulfillment
Customer support and communication
Fraud detection and security monitoring
Payment verification
Shipping and delivery coordination
Site performance improvement and analytics
Compliance with legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. Communications and Marketing Consent

By providing your contact information, you consent to receive:

Transactional communications (order confirmations, updates, support responses)
Service-related notifications
Marketing communications where permitted by law

Message and data rates may apply for SMS communications.

You may opt out of marketing communications at any time by:

Using the unsubscribe link in emails
Replying STOP to SMS messages (where applicable)
Contacting us directly

5. Disclosure to Service Providers

We may share limited personal information with trusted third-party service providers strictly as necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics and performance tools
Communication platforms (email and SMS services)

These providers receive only the information necessary to perform their functions.

6. Data Retention and Security

We retain personal information only as long as necessary for:

Order fulfillment and customer service
Accounting and tax requirements
Fraud prevention and dispute resolution
Legal and regulatory compliance

We implement commercially reasonable safeguards to protect personal information; however, no system can guarantee absolute security.

7. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to:

Enhance user experience
Analyze traffic and performance
Support security and functionality

You may control cookie preferences through your browser settings.

8. U.S. State Privacy Rights

Residents of certain U.S. states may have rights under applicable privacy laws, including the right to:

Request access to personal information we collect
Request deletion of personal information (subject to legal exceptions)
Request correction of inaccurate personal information
Understand how personal information is used and shared

PureLux Bio honors applicable privacy rights requests in accordance with relevant laws.

To submit a request, contact:

📧 compliance@pureluxbio.com

We will respond in accordance with applicable legal requirements.

9. Data Sharing Statement

PureLux Bio does not sell personal information.

We do not share personal data with third parties for their independent marketing purposes.

Any data sharing is strictly limited to operational necessity as outlined in this Privacy Policy.

10. Children’s Privacy

This Site is not intended for individuals under the age of 21.

We do not knowingly collect personal information from individuals under 21. If such data is identified, it will be deleted.

11. Changes to This Privacy Policy

PureLux Bio reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the Site constitutes acceptance of the revised Policy.

12. Contact Information

PureLux Bio LLC
8 The Green #25365
Dover, DE 19901
United States

📧 compliance@pureluxbio.com
📞 949-649-6162